Terms & Conditions
Welcome to Mesaw Studio, your partner in wellness, creativity, and balance. By using our website and booking a session with us, you agree to the terms and conditions outlined below. These terms apply to all users of our site. Please read carefully to understand your rights and obligations.
1. Website Use
Our website and services are intended for individuals 18 years and older. By accessing our website, you confirm that you are of legal age. Use of the website by anyone under 18 is only permitted with consent from a legal guardian.
2. Payment Methods
Mesaw Studio accepts various payment methods, including credit/debit cards and direct bank transfers, processed securely through our website at the time of booking. By booking a session, you agree to provide accurate payment information and are responsible for ensuring successful payment.
3. Session Types
We offer both private and group wellness sessions. Please select the appropriate type when booking to ensure accuracy in scheduling.
4. Service Modifications
Mesaw Studio reserves the right to modify, update, or discontinue any of our services or website features at any time, with or without notice. This includes changing our session offerings, pricing, and booking policies.
5. Intellectual Property
All content on this website, including logos, text, images, and videos, is the intellectual property of Mesaw Studio unless otherwise stated. Users may not reproduce, distribute, or modify any content without express permission. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
6. Warranties and Disclaimers
Mesaw Studio’s wellness sessions are intended to provide general relaxation and mindfulness support. These sessions are not a substitute for medical advice or treatment. No guarantees are made regarding outcomes or specific wellness results. We disclaim all liability for any injuries or adverse effects resulting from participation in our sessions. Clients are encouraged to consult healthcare providers for any medical conditions.
7. Booking Process
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Payment: Sessions must be booked and paid for online to secure a spot. Upon booking, you will receive a confirmation email.
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Cancellation and Rescheduling: Private session cancellations require at least 24-hour notice for a full refund, while group session cancellations require a 72-hour notice. Rescheduling is allowed within these time frames.
8. Account Suspension and Termination
Mesaw Studio reserves the right to suspend or terminate a client’s account and access to services for violations of these terms, non-payment, or any other actions deemed harmful to our business or other clients. Notice of suspension or termination will be provided when feasible.
9. Health and Safety
To maintain a safe environment, please avoid attending sessions if you are unwell or have been in contact with someone diagnosed with a contagious illness. Reschedule your session to prioritize health and safety for all.
10. Privacy and Data Protection
Mesaw Studio is committed to protecting your privacy. We collect only the information necessary for booking and communication purposes, in line with South African data protection regulations. Your information will not be shared with third parties unless legally required.
11. Limitation of Liability
Mesaw Studio is not liable for any indirect, incidental, or consequential damages that may result from using our services or website. Users assume responsibility for their own health and well-being when participating in sessions.
12. Contact Us
For questions or concerns regarding these Terms and Conditions, please reach out through our contact page or email mayuri@mesawstudio.co.za.
13. Legal Disclaimer
Mesaw Studio’s sessions are designed for general wellness purposes and do not substitute professional medical advice, diagnosis, or treatment. Always consult a healthcare provider regarding any specific medical or psychological concerns before participating.
Thank you for choosing Mesaw Studio. We’re honoured to support your wellness journey.